It is the policy of the Allegan County Sheriff’s Office to accept and investigate complaints about personnel, the handling of calls and investigations, and/or alleged violations of work rules or improper conduct. Any matters involving contested citations or criminal charges should be referred to the Prosecutor’s Office, the Court or a private attorney.

All complaints will be thoroughly investigated and appropriate corrective action taken if warranted. A response will be made to the involved parties in a timely manner, based on the facts, nature of the investigation, and availability of those involved. In the event this complaint involves an alleged criminal offense by department personnel, at the discretion of the Sheriff or his/her designee, the matter may be referred to an outside agency for investigation.